Assessor Resource

AHCWRK510A
Audit site operations

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to supervisors and managers engaged in the process of auditing site operations and covers determining the scope of the audit, specifying the audit requirements, defining the audit process, performing the audit, evaluating the audit findings and documenting an audit report.

This unit covers the process of auditing site operations and defines the standard required to: develop the scope and methodology for an audit; identify parameters of audit requirements; manage audit implementation; identify compliance and non compliance items; evaluate audit findings; provide feedback to staff, organisation and client; document and present the final audit report.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

develop the scope and methodology for an audit

identify parameters of audit requirements

manage audit implementation

identify compliance and non compliance items

evaluate audit findings

provide feedback to staff, organisation and client

document and present the final audit report.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

identify client or organisation expectations

determine the scope of items for audit

specify parameters of audit requirements

define the audit process

identify compliance and non compliance items

implement an audit

manage the implementation of audits

plan for and act on contingencies

evaluate audit findings

organise scheduling and meetings

use literacy skills to fulfil job roles as required by the organisation. The level of skill may range from reading and understanding documentation to completion of written reports

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record complex workplace measures

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

audit methodology and techniques

product and/or service knowledge

quality principles and techniques

interview techniques

workplace documentation and policies

logistics of operations of organisation

legal issues and terminology relating to quality auditing

award and enterprise agreements and relevant industrial instruments

relevant legislation and regulations from all levels of government

relevant codes of practice, regulations and standards, for example ISO 9000:2000: Quality Management Systems - Fundamentals and Vocabulary, ISO 19011:2003: Guidelines for Quality and/or Environmental Management Systems Auditing.

The range statement relates to the unit of competency as a whole.

Audits may include:

the evaluation of :

a person

organisation

system

process

enterprise

project

product.

Sites may include:

project works

management or administration systems.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Objectives and scope of the audit is prepared. 
Expectations of client or organisation are described. 
Pattern of random or non random audit events is determined. 
Individual and personal actions are identified for audit requirements. 
Groups and processes are identified for audit for audit requirements. 
List of audit items is prepared. 
Precise parameters of acceptable conditions / results are identified and documented. 
Relevant sections of Codes of Practice and specific clauses in Australian Standards are described. 
Written guidelines are communicated to the audited group and individual staff members. 
Detailed information is provided to audit groups in a durable format for working conditions. 
Responsibilities for audit implementation and evaluation are determined and assigned. 
The timing and frequency of the audit events of audit events are determined. 
Schedules and logistical arrangements are confirmed and contingency arrangements planned. 
Expectations are confirmed with the audited group and individual staff members. 
Audit process is documented and communicated. 
Audit meeting is organised in advance at a mutually agreed time. 
Activities of audited group and individual staff members are examined. 
Items of compliance and non compliance are identified and recorded. 
Appropriate persons are interviewed for detailed information, clarification and feedback. 
Relevant information and sample documentation is gathered and recorded. 
Contingency actions are taken as required and recorded. 
Results and findings are examined against audit objectives and presented to the audited group or individual. 
Agreement is sought and reached on corrective action reports. 
Context and consequences of audit are explained and discussed during follow-up meetings. 
Feedback on results is provided to client or organisation. 
Document the final audit report and present to client or organisation. 

Forms

Assessment Cover Sheet

AHCWRK510A - Audit site operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AHCWRK510A - Audit site operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: